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Reservation, Booking and Confirmation during office hours, please contact Ms Catherine Ng Monday to Friday:

08:00HRS to 12:00HRS,
13:00HRS to 17:00HRS
Contact Number & Fax:(65) 6836 0683
Contact Number:(65) 6281 5446
Enquiry on Sales and Services, please contact Mr Albert Ler
Contact Number:(65) 9455 5784
Apartment Viewing, Check-In, Check-Out, please contact Mr Kelvin Lim
Contact Number:(65) 9109 5225
IMPORTANT NOTE
Before viewing, please check with us on the apartment's availability for specific dates of intended stay.
ValueStay.com.sg Pte Ltd
is a Singapore registered
company since 2004
Company UEN: 200800070R
    Frequently Asked Questions
1. Daily Rate (minimum stay - 3 nights) :

 1 Bedroom / Studio   2 Bedrooms   3 Bedrooms 
 Daily   S$120 - S$230   S$110 - S$190   S$200 - S$250 
 Weekly   S$840 - S$1610   S$770 - S$1330   S$1400 - S$1750 
 Monthly   S$3300 - S$5500   S$2600 - S$4800   S$5000 - S$6000 

Please click here for detailed Daily, Weekly and Monthly Rates of valuestay apartments.
Rates for staying more than one month are subject to price-on-application negotiation.
2. Monthly Stay

Enjoy Monthly Stay at 20% Discount off daily rates.

Please click here for detailed Daily, Weekly and Monthly Rates of valuestay apartments.
Rates for staying more than one month are subject to price-on-application negotiation.
3. Utilities Rate Applicable :

   1 Bedroom   2 Bedrooms   3 Bedrooms 
 Daily   S$20   S$30   S$40 
 Weekly   S$80   S$120   S$160 
 Monthly   S$240   S$360   S$480 
Utilities Rate for weekly and monthly stay already discounted. It represents a Flat Rate (excessive use payable by customer).
4. Deposit Required :

   Daily   Weekly   Monthly   Longer Term 
 Studio   S$500   S$500   S$1000   1 month deposit 
 1 Bedroom   S$500   S$500   S$1000   1 month deposit 
 2 Bedrooms   S$500   S$500   S$1000   1 month deposit 
 3 Bedrooms   S$500   S$500   S$1000   1 month deposit 
5. Payment Policy, Deposit and Rent :
Customer pay deposit to confirm booking.
Deposit Refundable only on Check Out Date provided no damage to apartment or equipments.
Deposit forfeited for cancellation of booking.
Change of dates - notice to be given 14 days before to avoid cancellation / forfeiture of deposit.
Administration charge $200.00 payable by Customer for each change of date of arrival.
Customer pay rent and utilities charges on check-in date.
Payment may be in cash or local company cheque. Prepayment via PayPal is also welcomed.
Any variation / change or premature termination of the period of stay shall constitute a breach
of agreement and the deposit plus rental shall be forfeited accordingly.

Full rental shall be pay via the following:

(a) Visa credit card via PayPal at least one week before check-in date which PayPal's
admin. fee shall be borne by the customer (kindly send us an email to request for an electronic
booking form and we'll follow up accordingly.

(b) Bank transfer at least one week before check-in date (all bank charges shall be borne
by the customer).

(c) or full rental in Cash on the day of check-in at the apartment

6. Check-In Policy :
Check-In time is 2pm.
Check-Out time is 12 noon.
Payment of Rental shall be in full on day of checking in at the apartment or collection of keys
for the apartment by customer or his/her appointed agent or representative.
7. Check-In Procedures :
Customer arriving from overseas shall telephone us on arrival at the airport after clearing
immigration / customs formalities and our representative will subsequently meet customer for
check-in and collection of keys at the apartment at the appointed time.
8. Check-Out Procedures :
Customers will have to inform us the actual date and time for checking out so that we can check
the inventory and release the deposit to the customer. Late check-out can be arranged only if
the apartment is not booked. Otherwise, the check-out time is strictly 12 noon.
9. Apartment Features:
    Multi-color Television
    Broadband Internet Access available-additional charges of $6.00 per day apply for unlimited use
    Fully air-conditioned bedrooms
    Iron & Ironing Board
    Washing Machine
    Fully equipped Kitchenette
    Refrigerator
    Microwave Oven
    Gas Cooker
    Rice Cooker
    Crockery
    Cutlery.
10. Housekeeping services include
    Cleaning and change of bed-linen once per week
    Additional charge apply for more frequent cleaning.
11. Check-in and Check-out time
    Check in time 2PM, Check out time 12PM (noon)
12. How to define Daily, Weekly and Monthly?
    A Day is from 12PM (noon) to 12PM (noon) next day
    A Week is 7 days, a Month is 4 weeks.
13. Airport Limousine Services, Meet on Arrival
    For check-in, we provide limousine service to fetch you from the airport to the apartment.
    Charges are as follow:
    From 12 midnight to 6am, SGD$50.00 per vehicle per trip from airport to apartment.
    From 7am to 11pm, SGD$50.00 per vehicle per trip from airport to apartment.
    The Customer need to provide information:
    (i) Name of Passenger, (ii) Flight Number, (iii) Estimated Time of Arrival.
    Our limousine driver will wait for you at the arrival hall, holding a placard showing
    customer's name, flight number and valuestay logo as follows.
    A maximum of only 6 passengers (including children) are allowed per limousine.