| Frequently Asked Questions |
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| 1. |
Daily Rate (minimum stay - 3 nights for each apartment) :
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1 Bedroom |
2 Bedrooms |
3 Bedrooms |
| Daily |
S$160 - S$200 |
S$100 - S$250 |
S$280 |
| Weekly |
S$1120 - S$1400 |
S$700 - S$1750 |
S$1960 |
| Monthly |
S$3840 - S$4800 |
S$2400 - S$6000 |
S$6720 |
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Please click here for detailed Daily, Weekly and Monthly Rates of valuestay apartments.
Rates for staying more than one month are subject to price-on-application negotiation.
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| 2. |
Monthly Stay
Enjoy Monthly Stay at 20% Discount off daily rates.
Please click here for detailed Daily, Weekly and Monthly Rates of valuestay apartments.
Rates for staying more than one month are subject to price-on-application negotiation.
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| 3. |
Utilities Rate Applicable :
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1 Bedroom |
2 Bedrooms |
3 Bedrooms |
| Daily |
S$20 |
S$30 |
S$40 |
| Weekly |
S$80 |
S$120 |
S$160 |
| Monthly |
S$240 |
S$360 |
S$480 |
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Utilities Rate for weekly and monthly stay already discounted.
It represents a Flat Rate with a cap (excessive use payable by customer).
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| 4. |
Deposit Required :
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Daily |
Weekly |
Monthly |
Longer Term |
| Studio |
S$500 |
S$500 |
S$1000 |
1 month deposit |
| 1 Bedroom |
S$500 |
S$500 |
S$1000 |
1 month deposit |
| 2 Bedrooms |
S$500 |
S$500 |
S$1000 |
1 month deposit |
| 3 Bedrooms |
S$500 |
S$500 |
S$1000 |
1 month deposit |
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| 5. |
Payment Policy, Deposit and Rent :
Customer pay deposit to confirm booking.
Deposit Refundable only on Check Out Date provided no damage to apartment or equipments.
Deposit forfeited for cancellation of booking.
Change of dates - notice to be given 14 days before to avoid cancellation / forfeiture of deposit.
Administration charge $200.00 payable by Customer for each change of date of arrival.
Customer pay rent and utilities charges on check-in date.
Payment may be in cash or local company cheque. Prepayment via PayPal is also welcomed.
Any variation / change or premature termination of the period of stay shall constitute a breach of agreement and the deposit payment shall be forfeited accordingly.
Full rental shall be pay via the following:
(a) Visa credit card via PayPal at least one week before check-in date which PayPal's admin. fee shall be borne by the customer (kindly send us an email to request for an electronic booking form and we'll follow up accordingly.
(b) Bank transfer at least one week before check-in date (all bank charges shall be borne by the customer).
(c) or full rental in Cash on the day of check-in at the apartment
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| 6. |
Check-In Policy :
Check-In time is 2pm.
Check-Out time is 12 noon.
Payment of Rental shall be in full on day of checking in at the apartment or collection of keys
for the apartment by customer or his/her appointed agent or representative.
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| 7. |
Check-In Procedures :
Customer arriving from overseas shall telephone us on arrival at the airport after clearing immigration / customs formalities and our
representative will subsequently meet customer for check-in and collection of keys at the apartment at the appointed time.
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| 8. |
Check-Out Procedures :
Customers will have to inform us the actual date and time for checking out so that we can check the inventory and release the deposit
to the customer. Late check-out can be arranged only if the apartment is not booked. Otherwise, the check-out time is strictly 12 noon.
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| 9. |
Apartment Features:
Multi-color Television
Cable vision (SCV) additional charges apply
Broadband Internet Access available-additional charges of $6.00 per day apply for unlimited use
Fully air-conditioned bedrooms
Iron & Ironing Board
Washing Machine
Fully equipped Kitchenette
Refrigerator
Microwave Oven
Gas Cooker
Rice Cooker
Crockery
Cutlery.
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| 10. |
Housekeeping services include
Cleaning and change of bed-linen once per week
Additional charge apply for more frequent cleaning.
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| 11. |
Check-in and Check-out time
Check in time 2PM, Check out time 12PM (noon)
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| 12. |
How to define Daily, Weekly and Monthly?
A Day is from 12PM (noon) to 12PM (noon) next day
A Week is 7 days, a Month is 4 weeks.
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| 13. |
Airport Limousine Services, Meet on Arrival
For check-in, we provide limousine service to fetch you from the airport to the apartment.
Charges are as follow:
From 12 midnight to 6am, SGD$50.00 per vehicle per trip from airport to apartment.
From 7am to 11pm, SGD$50.00 per vehicle per trip from airport to apartment.
Our staff will meet you in person at the airport. The Customer need to provide
information: (i) Name of Passenger, (ii) Flight Number, (iii) Estimated Time of Arrival.
Our limousine driver will wait for you at the arrival hall, holding a placard showing
customer's name, flight number and valuestay logo as follows.
A maximum of only 6 passengers (including children) are allowed per limousine.
Payment for the limousine service should be made payable only to
"Valuestay.com.sg Pte Ltd".
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